RESEARCH OBJECTIVE
The article is devoted to the problems of improving the methodology for analyzing the efficiency and quality of transport services provided to passengers on suburban bus routes in accordance with the modern requirements of the management system. The purpose of the study is to provide practical recommendations to motor transport enterprises, following which they could improve the level of services provided to passengers on suburban bus routes, as well as to provide a structured approach that will allow transport organizations to respond objectively and reasonably to requests for new needs in passenger transportation.
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