Working with Subject Matter Experts Final Exam This Exam covers content learned in the Working with Subject Matter Experts EdWeb created by Rhonda DeYoung 2013 ralbers published on February 01, 2013 Stacked 1/9 Define 2 different types ( Recovery and Discovery ) of interviews with SMEs as defined by Maggiani Type answer. Hint: 2 characters 2/9 Name 3 basic components in the SME Interview Call the SME and schedule an interview without preparing, show up to the interview on time, thank them for the interview Prepare for the interview, conduct the interview, summarize key points and followup Write interview questions, email the questions to the SME, use the material the SME provided 3/9 Which answer is not a type of interview as defined by Maggiani? Hint: 1 choice Recovery Discovery Introductory 4/9 Name one action after an interview with an SME for follow up and debriefing Write up a summary of the main points covered When information doesn't gibe from 2 different SMEs, pick the information that sounds best to you Use the information in the project right away without debriefing you boss 5/9 Name one things that you need to include in you initial contact email to an SME Hint: 1 choice The name of your boss Your contact infomation A set time you will conduct the interview 6/9 Name 2 of the 3 ways you can prepare for an intervew with an SME Research the subject Prepare the direction of the interview prepare for shifts 7/9 How can you prepare you recording devise prior to the interview? Type answer. Hint: 15 characters 8/9 What is a professional way to conduct an interview with a SME? Control the content, pace and tone of the meeting Control the humor, body language and refreshments of the meeting Control the pauses, answers and direction of the meeting 9/9 While conducting an interview with an SME, make the SME comfortable, taking the lead and staying focused during the interview, listen to the SME, utilize body language and allowing for appropriate pauses. True False