Contact Center 2.0 - Setting Up a Campaign

Test your skills on Contact Center 2.0

published on September 28, 2010
1/3

The system automatically creates call records when saving a campaign

True
False
2/3

If you add a target list of type "do not call", the system will automatically not call listed targets.

True
False
3/3

Which of the following are valid target types.

Hint: 3 choices
Contacts
Firms
Leads
Opportunities
Accounts